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Frequently Asked Questions

1. General Questions

What types of photography and videography services do you offer?
A: We provide a wide range of services, including event photography, wedding photography, product photography, real estate videography, corporate videos, and social media reels. We also specialize in aerial drone footage and promotional video production. 

You can easily book a session by contacting us through our website's contact form, calling us directly, or sending us an email. We’ll discuss your requirements and schedule a suitable date and time for the shoot.

We offer our services primarily in [City/Region]. However, we are available to travel for projects depending on the requirements. Additional travel fees may apply for locations outside our primary service area.

2. Pricing and Packages

Our pricing depends on the type of service, duration, and specific requirements. We offer various packages tailored to fit different needs and budgets. Please contact us for a detailed quote or to discuss a custom package. 

Yes, we offer special rates for full-day shoots and multiple bookings. Please reach out to us to learn more about our discounted packages.

The final cost may include travel fees, additional editing requests, or special equipment rentals. We will provide a transparent quote before the project begins so you can understand all potential costs.

3. Photography & Videography Sessions

The duration of a session depends on the type of project. For example, a standard portrait session might take 1-2 hours, while a full wedding shoot could last the entire day. We will discuss the estimated time with you during the booking process.

It’s best to wear something that reflects your personality and matches the theme of the shoot. For family or couple photos, coordinating colors work well. We can also provide wardrobe tips based on the type of photoshoot you're booking.

Absolutely! We encourage clients to share their vision, preferences, and any pose ideas they have in mind. We’ll work together to capture the shots you want while offering guidance on posing and styling.

4. Post-Production and Delivery

Typically, you can expect to receive edited photos within 2-3 weeks and edited videos within 4-6 weeks, depending on the project’s complexity. We will provide an estimated delivery timeline after the shoot.

We usually deliver edited photos and videos to ensure the highest quality. However, raw files can be provided upon request, and additional fees may apply.

We deliver the final photos and videos digitally via a secure online gallery or download link. For larger projects, we can also provide USB drives. Physical prints or albums can be arranged upon request for an additional fee.

5. Additional Services and Customization

Yes, we work with professional makeup artists, stylists, and set designers. Let us know your requirements, and we can arrange everything to ensure your photoshoot or video production looks its best. 

Yes, we provide drone services for aerial shots, which are perfect for real estate, outdoor events, and promotional videos. Please let us know in advance if you’re interested in drone footage, as it requires special preparation.

Yes, we specialize in creating engaging promotional content tailored for social media platforms like Instagram, TikTok, and YouTube. We can help plan, shoot, and edit content that showcases your brand effectively.

6. Additional Information

Yes, we carry full liability insurance to protect our clients and team during photoshoots and video productions.

We use high-quality, professional cameras, lenses, lighting, and audio equipment to ensure the best results. Our gear includes [list some specific equipment if desired], which is perfect for capturing stunning visuals.

We recommend getting plenty of rest, staying hydrated, and arriving on time. We will provide specific guidelines tailored to the type of shoot you're having, so you feel fully prepared and confident.

7. Cancellations and Rescheduling

We understand that plans can change. Cancellations made at least 48 hours before the scheduled session will receive a full refund. For cancellations made less than 48 hours in advance, a cancellation fee may apply.

Yes, you can reschedule your session if needed. We ask for at least 48 hours' notice to accommodate your request. We will do our best to find a new time that works for you.

What types of photography and videography services do you offer?

Hydrate. Hydrate. Hydrate. 

Prior to sticking the device on your shoulder:

  • Rub your shoulder vigorously for 1-3 minutes to improve blood flow to the area.
  • Disinfect the shoulder with provided alcohol pad.


That’s it, now just Stick It, Click It, Drip It, Ship It. 

Simply place our sample collection device on your arm, click the red button and let the blood flow. Be sure to read the detailed instructions or video that comes with your test kit.

Ideally you should try to provide the laboratory with a full tube or at least reach the 600uL line.This ensures we will be able to run all requested tests.

You may not see blood for more than 5 minutes. Blood flow varies amongst patients and can take up to 10 minutes. Don’t worry this is normal.

If you have an issue with the device email info@sora.techswype.com

Don't stress. There's a good chance we will be able to run all your panels.Because we run our own labs we can give hands on attention to every sample.If there is an issue with your sample when we receive it, we will contact you.

You can expect your results within 72 hours of our laboratory receiving your sample.

You’ll receive your results securely on our web portal.

Please send all comments and concerns to contact us

Right now, our testing is for anyone over 18 only.

Do you need any help & Support?

You can get booking and schedule an appointment with a doctor at any time. If you still need any help you can leave us a message.